Grzegorz Krawczyk

Tech Support
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Grzegorz Krawczyk last won the day on April 14 2018

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About Grzegorz Krawczyk

  • Rank
    Survivor
  • Birthday May 24

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    Male
  • Location
    In a jar... On a shelf.

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  1. Grzegorz Krawczyk

    Glitched Stash

    Send us a message through the form at our Support Site along with a dxdiag.txt report and a few crash.log files, as mentioned in this article, please.
  2. Grzegorz Krawczyk

    No menu on the screen

    Write to our Support, please: http://purefarming2018.support.techland.pl/en/support/tickets/new
  3. Grzegorz Krawczyk

    Dying light CA not working

    Send us a message using the form below, please: http://dyinglight.support.techland.pl/en/support/tickets/new
  4. Grzegorz Krawczyk

    DELETE ONLY FOLLOWING BACKUP WITHOUT DELETE STORY

    The save files are interconnected, because it is the same character that is used for both stories. You take your character from one map to another - if you feel like you have had enough of one storyline, you can then take your protagonist back to the old map etc. As a result, if you delete a save file with that character, he is permanently destroyed, so the file with the other map can no longer be launched. The character on the map is missing. We hope that makes sense and we are sorry to hear about your situation. Unfortunately, there is no way to retrieve a missing progress file, if you have not created a backup copy manually. We do not keep copies of player files anywhere at our end.
  5. Send us a message using the form below, please: http://dyinglight.support.techland.pl/en/support/tickets/new
  6. Grzegorz Krawczyk

    Proszę o pomoc

    Uprzejmie prosimy o zgłoszenie sytuacji twórcom gry. Smite nie jest grą Techlandu.
  7. @Jenn Zed That is good to hear! You're very welcome.
  8. @Jenn ZedThen all you need to do is write to us. Also, note that there is no universal Techland Account, each website, this Forum included, requires an individual account to use its services. With the above in mind, your account has been activated. You can sign in now.
  9. Grzegorz Krawczyk

    My game crashes when starting a mission

    If you have an issue that might be related to hardware/software setup (stuttering, below-expectations performance) our tech support could use more data - go to our support page [http://dyinglight.support.techland.pl/en/support/tickets/new] and submit a ticket with a DXDiag report, please. For more information on the dxdiag report and the crash.log files generated by Dying Light, follow the article below, please: http://dyinglight.support.techland.pl/en/support/solutions/articles/15000009910-customer-and-technical-support-information-
  10. Grzegorz Krawczyk

    Proszę o pomoc

    Niestety nasz support nie działa w ten sposób; uprzejmie prosimy o przesłanie zgłoszenia z poziomu poniższego formularza, w którym prosimy również o załączenie wyżej wspomnianego raportu dxdiag.txt wraz z kilkoma najnowszymi plikami typu crash.log. Pliki te szczegółowo nas informują o zachowaniu gry na danym sprzęcie: http://dyinglight.support.techland.pl/pl/support/tickets/new
  11. Grzegorz Krawczyk

    Proszę o pomoc

    @Disowwski24 Uprzejmie prosimy o przesłanie nam zgłoszenia, załączając przy tym pliki diagnostyczne podane pod poniższym linkiem.
  12. Here is the option to sign up for a new Techland Account at Gemly:
  13. Grzegorz Krawczyk

    Techland Account

    If you have any issues with the game or your Techland Account(s), send a message to our Support, please: http://badblood.support.techland.pl/en/support/tickets/new
  14. Grzegorz Krawczyk

    BadBloodGameLauncher.exe

    Hi! Unfortunately the Playtests are now over. If you decide to join the game in the Early Access phase (coming this month) and still have a similar issue that might be related to hardware/software setup (launching, stuttering, below-expectations performance), our tech support could use more data - go to our support page and submit a ticket with the requested data, please (DXDiag, game logs). Those do help us a lot: http://badblood.support.techland.pl/en/support/solutions/articles/15000012263-customer-and-technical-support-information